Privatization of zain company in kuwait Assignment

Privatization of zain company in kuwait - Assignment Example getting hold of alone the board members to assist in making key decisions was difficult since they also had a nonher(prenominal) government duties assigned to them. The research findings also revealed that Zains go changed after its privatization. When comparing Zains attend tos between pre and post privatization, the study revealed that the level of satisfaction due to service and product increased. The several categories of service delivery evaluated included communication to the clients, monthly billing, branches availability and working hours, and the sequence for service delivery whether it is invigorated subscription or reactivation of the service. The results revealed that the services before privatization were basic. In regard to its services, Zain also increased its investment in software development services, sophisticated modern technology wireless connectivity services, including 3G, 4G/LTE Internet servi ces and fiber optics after its privatization. The varied products and services brought about by Zains privatization were registered in its profits.Some of potential weaknesses experienced during the study that were not within the control of the researchers included time constraints, small number of participants and lack of pre-privatization company sources. As regards to time time frame allocated for the entire study was not enough to enable the researcher interview all the respondents. The set time was limited thus, it was difficult for the researchers to meet the employees and the customers, some of which have busy schedules. Secondly, the sample tribe chosen for the research was small compared to the entire number of Zains customers and employees. Lastly, before privatization the company was owned by the government and was not listed in Kuwait stock Exchange market. Therefore, to access data and get cultivation on the strategy